Episode 92 ft Shane Beyer from SSP
We talk about how airport food businesses are coping during this crisis with Shane Beyer from SSP
Shane has significant management experience gained from managing organisations throughout Australia, Asia, the Middle East, Africa and Europe spanning a range of industry sectors involving Retail, FMCG, Hospitality and QSR, encompassing franchised and corporate-owned stores. Shane has been with SSP for over four years and looks after over 160 food venues in airports throughout Australasia. They represent brands such as Starbucks, Carls Jnr and YoSushi.
With projected 2019 of airline travel levels to not come back until 2023, Shane has had to think about the overall business very differently, especially as he navigates different airport bodies, government and customer expectations. He looks after over a massive team, and during the pandemic, Shane went back to the floor of his venues to understand what the team was doing day to day and made him appreciate his operations so much more. In this podcast we talk about how he has managed his squad professionally during this time, his thoughts on what areas of the travel industry will be hit the hardest during the next few years and how his business will change and evolve during this time, and how brands can open up in airports across the world.
Please connect with Shane and find out more about SSP here:
Shane on LinkedIn: linkedin.com/in/shane-beyer-9b205318
Send in a voice message: https://anchor.fm/principle-of-hospitality/message